Job Information
WSP USA Senior Director , MTO Business Strategy & Client in Toronto, Ontario
The Opportunity:
WSP is currently seeking a Director, MTO Business Strategy & Client Relationship – Bridges Highways & Roads Ontario for our Transportation business line.
This position provides client leadership and strategic direction for one of WSP’s largest client in Ontario. Reporting directly to the Vice-President Bridges Highway & Roads, the Senior Director of WSP’s MTO (Ministry of Transportation of Ontario) Business Strategy & Client Relationship will be instrumental in driving the MTO strategic direction, maintaining a high level of engagement with the client, building the client relationship. The role will also include the delivery of our MTO-related projects. This leadership role demands a forward-thinking and innovative individual who can champion our MTO business & pursuit strategy and client relationship to align them with the strategic plan of the business.
Why choose WSP?
We value and are committed to upholding a culture of inclusion and belonging
Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.
We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.
# WeAreWSP
What you can expect do here:
Develop and implement a comprehensive MTO Business Strategy & Client Relationship to drive organic growth, project delivery excellence and client management.
Establish and maintain strong relationships with key stakeholders, including clients, partners, and regulatory authorities.
Track and analyze market trends, competitor activities, and industry developments to inform strategic decisions.
Mentor and develop team members, providing guidance and support to enhance their professional growth.
Works and collaborates with Managers as part of the Discipline management team, to establish discipline-specific strategies, budgets, goals, and objectives consistent with, and supportive of, broader Business Line and Corporate strategies.
Provides leadership to sustain a culture of continuous improvement and client satisfaction.
Upholds the company’s core values and maintain Health and Safety at the highest level.
Oversee the preparation and submission of high-quality proposals and bids for MTO projects.
Defines contracting strategies, commercial terms, and measures to manage and mitigate risk during key pursuit processes including interacting directly with customers during negotiations;
Guides and directs project management employees on measures to mitigate project performance issues and risks, ensuring successful delivery on the contractual commitments and financial targets for the project portfolio to meet client expectations and achieve or exceed profitability targets for the business line;
Collaborates closely with the finance, quality, legal/risk, and project delivery shared services to advance project management tools such as project status reports, ensuring the design meets business line requirements and proper deployment and utilization within the business line;
Collaborates with peers nationally and in other regions to leverage and implement project delivery and other best practices;
Promotes collaboration within the business line and across offices to ensure effective resource sharing, workload/resource balancing and to bring the best the business line has to bear to meet the needs of clients;
Monitors business development investments to deliver acceptable returns on the investments, aligned with the business line strategy and its backlog and sales targets;
The role also includes the pursuit & delivery of selected Total Project Management assignments for the Ontario Ministry of Transportation (MTO) as a named Project Manager.
Other duties as assigned/required.
What you’ll bring to WSP:
Advanced leadership and communication abilities, notably capable of inspiring, engaging, and influencing a high caliber team to drive a business to higher performance levels and seize the opportunities presented internally and in the market, to the benefit of a wide body of stakeholders (including, but not limited to: clients, employees, shareholders, partners, suppliers, and society at large);
Strong civil engineering professional services business acumen, likely demonstrated through prior successful experience in a large scope civil engineering management role;
10+ years’ experience working in an engineering and project management capacity on Total Project Management assignments for the Ontario Ministry of Transportation (MTO)
5+ years’ experience in business development, strategy, or a similar role within the transportation sector.
University degree in Civil Engineering with a specialization in the field of bridge structures;
Eligible for a Professional Engineer license in Ontario;
Advanced ability to communicate effectively (verbal, written, and executive presentations) with the internal and external clients and stakeholders, and build well-developed teams and positive relationships;
Strong negotiation, communication and customer relationship skills are essential;
Excellent technical, interpersonal and teamwork skills;
The ability to successfully lead with little direction to meet organizational goals;
Ability to think strategically and manage multiple priorities in a fast-paced environment.
Established network within the MTO sector, with proven relationships with key stakeholders.
WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.
We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.
At WSP :
We value our people and our reputation
We are locally dedicated with international scale
We are future focused and challenge the status quo
We foster collaboration in everything we do
We have an empowering culture and hold ourselves accountable
Please Note:
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.
Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY. (https://www.wsp.com/en-CA/careers/notice-to-staffing-agencies)